Helpsinistre · contract

A release-oriented pass over a Swedish-market insurance startup: public site corrections plus the customer and administrative workflows behind it.

The task. Bring the public-facing site and the WordPress portal closer to release instead of treating visible layout fixes and backend workflows as unrelated jobs.

The work. We worked across authentication and account flows, customer routing, policies, claims, documents/access, notifications, responsive frontend corrections and the WordPress administrative screens used to create and manage insurance records.

Operating context. Technical choices were checked against the product’s Swedish-market data-handling, access, retention and privacy/security context. This was not a legal audit; the goal was to avoid implementing behaviour that contradicted how the service was expected to operate.

The result. The public surface became more release-ready while the portal had working foundations for customer policies/claims and the corresponding administrative workflows. The client’s public feedback separately highlights the preliminary analysis, clear plan and regular progress updates.

Interface evidence

Screenshots cover both sides of the system: the customer portal and the WordPress operational interface used to maintain the insurance data behind it.

Helpsinistre customer dashboard — Customer dashboard with active policies and recent claims: the portal is organized around user tasks rather than isolated pages.

Helpsinistre claims list — Customer claims list with status, details and the entry point for creating a claim.

Helpsinistre policies view — Active and expired policies, details, document access and the add-policy action.

Helpsinistre personal information — Editable customer information inside the authenticated account area.

Helpsinistre account settings — Password, one-time-code, notification controls and account deletion in one settings surface.

Helpsinistre insurance administration — WordPress administrative insurance list behind the customer-facing policy views.

Helpsinistre add insurance form — Administrative insurance creation with policy metadata, dates, description and document fields.

Helpsinistre claims administration — Administrative claims list with status and customer/policy relationships.

Helpsinistre add claim form — Claim creation workflow with customer, policy, status, description and supporting-document fields.

Helpsinistre login — Customer login entry point.

Helpsinistre password reset — Password-reset entry point for account recovery.

Helpsinistre registration — Account creation with contact details, password confirmation and privacy acknowledgement.

Helpsinistre one-time code verification — One-time-code verification documenting the additional authentication step.

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